FAQ

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Surf, stream, and connect without limits.

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Installation & Setup
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Plans & Pricing
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Coverage
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Add-Ons & Upgrades
Have Questions?

Frequently asked questions.

We offer a range of plans, including high-speed fiber, unlimited data packages, and flexible options for residential and business users.

To check service availability in your area, visit our website and enter your zip code or address in the “Check Availability” tool. Alternatively, you can contact our customer support team for immediate assistance.

The typical installation timeline ranges from 1 to 3 business days, depending on your location and service requirements.

You can upgrade your internet plan by logging into your online account, contacting customer support, or visiting our website to explore available options.

Most of our plans come with no data caps, ensuring unlimited usage for all your online activities.

Yes, we offer parental controls and internet filters to help you manage and monitor online activity for a safer experience.

Yes, you can pause or suspend your service temporarily by contacting our customer support team to discuss available options.

You can pay your bill or manage your account easily through our online portal, mobile app, or by contacting customer support.